What's Snappening?

The SNAP Loyalty Program

1. What is the Snap Loyalty Program?

The SNAP Loyalty Program is Philippine FamilyMart’s very own loyalty program that rewards frequent shoppers through treats, promotions,special discounts, and other privileges. The term “Snap” is used to describe each point that the customer earns with every peso spent in our stores. This means, the more the customer shops, the more Snaps he/she will earn, the bigger the savings, treat or reward.

2. Joining is easy!

  • Customer must be at least 18 years of age
  • To get a Snap Card:
    • Present a receipt/s (single or accumulated, of purchases made within the last month) worth P100 to get the card for FREE, or
    • Pay a minimal fee of P10
  • Once card is given, customer must fill out the online application form via:
    • In-store Snap Tablets
    • Web-based Registration at http://bit.ly/2eLHDMU
    • The Snap App (download via App Store or Playstore)
    • In all cases, customer must provide complete details: name, birthday, gender, mobile number, marital status, and email address. All these are required fields
  • Customer will also be asked to key-in two (2) numbers
    • The card number on the Snap Card – this will be the customer’s official Snap Account Number
    • And a Personal Identification Number (PIN), which will be required every time customer redeems Snaps or rewards. For security purposes, this must not be disclosed to anyone
  • Once registered in the program, the Snap card will then be ready to use, so start purchasing and snapping away!
    • Earned snaps will be credited and reflected in cardholder’s account at least ONE (1) day after the transaction was made

3. Start Snapping Away!

Pre Transaction
Earning Snaps is easy. Simply present the Snap Card to the cashier prior to the processing of any transaction. All cash, credit card and debit card purchases earn snaps. However, purchases made with FamilyMart Gift with FamilyMart Gift Certificates do not earn snaps.

Post Transaction
After paying for your transaction, proceed to the in-store Snap Tablet, or open the Snap App. Log in to Snap account. Scan the QR code on the receipt to earn snaps from your transaction. Receipts can only earn points on the day the purchase was made.

No SNAP card/ App = No snaps

Now, your every peso counts! In FamilyMart, the more you buy, the more you earn, so the bigger the savings you get!

4. Snap Conversion

Every P1.00 = 1 SNAP

To keep things simple, all purchases are rounded down to the nearest peso when calculating for snaps.

For example: P170.25 = 170 snaps P205.75 = 205 snaps

5. The Snap Rewards Program

Accumulate as many snaps as you can and convert them to these favorite FamilyMart treats!

Rewards* Snap Requirement
Twirl-All-You-Can 1,000 snaps
Any Donut 1,500 snaps
Regular Bola-Bola or Asado Siopao 1,500 snaps
Superfreeze 12 oz. Calamansi Zing or Taro Slush 2,000 snaps
Hungarian Sausage Sandwich 2,500 snaps
1pc Fried Chicken with Rice Meal 3,000 snaps
4pcs Chicken Nuggets with Rice Meal 3,000 snaps
Philly Cheesesteak Sandwich 3,000 snaps
Chicken Club on Wheat Sandwich 3,000 snaps
Kani and Mangoes on Wheat Sandwich 3,000 snaps

*Note: Rewards can change without prior notice.

6. Other Perks and Benefits

  • Customers may also earn extra snaps from purchases of specially marked products in FamilyMart through the What’s Snappening Program or Supplier promotions.
  • Over and above regular treats, Snap Members are also entitled to additional privileges such as exclusive discounts/offers, invitations to special events, direct Marketing programs and more!
  • Special Snap Milestones
    • Enjoy turning a year older! Snap members automatically get 500 bonus snaps on their birthday and on their membership anniversary date! Remember, your account must remain active at least 6 months prior to these dates to avail of the birthday and anniversary bonus points.

7. Keeping Tabs on Your Snaps

Here are several ways to keep track of your snaps:

  • Visit the Snap Tablet in any of our stores
  • Download the SNAP APP through the App store or Playstore. You will need to be online to access your account
  • Log on to www.familymart.com.ph

8. Snap Expiration

Your SNAP membership has no expiry. So once a member, always a member!

However, your unused, un-redeemed Snaps are valid for a period of one year. Unredeemed snaps will automatically be forfeited every March 31st of the succeeding year and will be removed from member’s account.

9. In case of lost or damaged cards:

We will gladly replace lost or damaged cards anytime!