Privacy Policy

Philippine FamilyMart CVS, Inc. (PFM) regards your privacy with utmost importance. PFM will be the sole owner of the information collected on this form, as well as all revisions and changes to the information. The personal information we collect from you shall be used:
(i) to contact you;
(ii) to respond to your inquiries; and
(iii) to develop our products and deliver information to you about the products, services, or website pertaining to PFM and its affiliates.
We shall store all information collected as long as necessary to fulfill the purpose for which it was collected or for as long as we are required by law.

All information provided will be kept confidential and will not be sold, leased, conveyed, or shared with any third party outside PFM and its affiliates, unless authorized by you or if necessary to respond to your concern. In some instances, we may also be required to disclose your personal information to our agents, partners, and other third party service providers as part of business operations and the provision of our products and services. Unless you specifically ask us not to, your information may be used for us to contact you via email or Short Message Service (SMS) to inform you about promos, new products, or services of PFM and its affiliates, or changes to this policy.

WE WILL NOT SHARE YOUR PERSONAL INFORMATION WITH OTHER THIRD PARTIES WHICH MAY USE YOUR PERSONAL DATA TO SEND YOU INFORMATION AND MARKETING MATERIALS ABOUT THEIR PRODUCTS AND SERVICES. HOWEVER, WE WILL ONLY PASS YOUR PERSONAL DATA ON TO SUCH THIRD PARTIES IF YOU HAVE TICKED AN “OPT-IN” BOX TO INDICATE THAT YOU WISH TO RECEIVE SUCH INFORMATION.

We recognize the value of your personal information and strive to maintain its confidentiality, integrity, and availability by employing physical, technological, and procedural safeguards. We train our employees to properly handle your information. Whenever we engage other companies to provide services for us, we require them to protect personal information aligned with our own security standards.

If you have any questions, comments, or concerns about how we handle your personal information, then you may contact us at https://familymart.com.ph/contact/. You have the right to
(i) advise us if you do not want to be contacted by us in the future;
(ii) request for a copy of your personal information that we have in our custody;
(iii) correct, update, or delete your personal information from our records;
(iv) report any misuse of your personal information. To assist us in processing your request, please state your full name and details.